Welcome to Shams Al-Itlala, a company specializing in interior and exterior decoration, awnings, and facades. We understand the importance of privacy and security for our clients and are committed to protecting your personal information in accordance with the highest standards. This privacy policy aims to clarify how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following information from our clients:

  • Personal Information:Such as name, address, phone number, email, and other details you provide when contacting us or requesting our services.
  • Payment Information:Such as credit card details or other payment information when completing financial transactions.
  • Browsing Information:Such as IP address, browser type, pages visited on our website, and other technical information automatically collected when using our website.

2. How We Use the Information

We use the information we collect for the following purposes:

  • Providing requested services and executing your projects.
  • Communicating with you regarding your requests or inquiries.
  • Improving our services and customer experience.
  • Sending promotional offers or updates about our services (if you have consented to this).
  • Processing payments and managing accounts.

3. Sharing Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • When necessary to fulfill requested services (e.g., sharing information with contractors or suppliers).
  • When required by law or in response to an official request from government authorities.
  • When we have obtained your explicit consent.

4. Information Protection

We follow strict security measures to protect your personal information from unauthorized access or unlawful use. We use advanced encryption technologies to safeguard sensitive data, such as payment information.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or updating of your personal information.
  • Request deletion of your personal information (within the limits permitted by law).
  • Object to the use of your information for marketing purposes.

6. Changes to the Privacy Policy

We may update our privacy policy from time to time. You will be notified of any significant changes via our website or email.

7. Contact Us

If you have any questions or concerns regarding our privacy policy or how we handle your personal information, please contact us at: